Valued relationships

Our primary goal is to create and nurture long-term, mutually beneficial rela- tionships with clients, suppliers, and team members by consistently working to deliver high quality solutions, at a lower cost and lead time than our competition.

A precious few

Our partnership business model is based on doing repeat projects for a select few clients; we reserve our talent, our capacity, and our future business planning for those who honor us with their business on an ongoing basis.

Open book

Our partnering clients have access to our financial numbers in order to evaluate our continuing capability to honor our commitments.

Attentive program management

It is our job to manage all of the details of the upholstery program so our clients can focus on the bigger picture.

Are the questions at
right true or false for
your company? The
more Ts, the better fit.

PERFECT FIT CHECKLIST

T / F: We have an ongoing need to get our ideas to market quickly in order to gain the most benefit from our design investment.
T / F: We have an ongoing need for a partner who can help us design upholstered items which fit our unique situation.
T / F: We are open to sharing financial targets in order to develop the lowest cost design and business solutions which meet our needs.
T / F: We have an ongoing need for a partner to produce these items consistently and reliably.
T / F: A missed deadline is extremely costly to us.
T / F: We occasionally have last minute requirements which require our suppliers to perform on short notice.
T / F: We currently measure the Total Cost of our upholstery, rather than just the initial purchase price (total cost examples include: useful life, quality acceptance and on-time delivery performance, maintenance and disposal costs, vendor management).
T / F: We measure our company’s environmental and social impacts, and work with our supply chain to increase a positive impact in our communities
T / F: We value working with a manufacturer that will cooperate with our other suppliers in order to meet our global upholstery requirements. i.e. design to a target price and usage pattern.
T / F: We require that our suppliers share their financial reports so we are confident in their ability to continue in business, and support our future growth needs.
T / F: We regularly forecast our upholstery requirements at least 6 months out.
T / F: We require or desire 3d models of our upholstery in order to facilitate good decision making.
T / F: We involve both design and purchasing disciplines in all upholstery solutions.

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